Why Choose CloudBurst Healthcare?
We directly support people with diverse and complex care needs in the community.
Comprehensive Care
Our health care center provides a full range of services to support adults and children with diverse and complex care needs, ensuring all aspects of their health and well-being are addressed.
Experienced Team
Our team consists of highly skilled and experienced support workers, HCAs, and RMNs dedicated to delivering personalized and compassionate care tailored to each individual's needs.
Continuous Development
We invest in our staff with personalized training and development plans, enabling them to grow professionally and provide the highest standard of care to our patients.
Quality Assurance
Dedicated to continuous improvement in everything we do Guided by external accreditation and compliance, we are committed to meet and exceed the standards required by legislation and to continuously drive improvement across our services so we meet and exceed the expectations of the people who use our services. We achieve this by involving the people we support, their families and professional support network, and input from the people who work for us and partner with us.
We work hard to drive, monitor and evaluate good practice
Our Training Strategy ensures all key people within the company have the appropriate levels of training. We also monitor and audit all services we deliver, ensuring that the outcomes for people we support feature in the audit process.
At all times we strive to involve the people we support, with the aim that they:
are always at the centre of their support
understand the support they receive and the choices available to them
are able to express their views as far as they are able to do so
be part of the decision-making process and have their views taken into account
have an active role in their community
Complaints & Safeguarding
We ensure that every member of our specialist care team understands and follows our comprehensive Safeguarding Policy. We maintain a record of all safeguarding issues and are able to monitor, advise and ensure actions are followed through.
Make an Appointment
Frequently Asked Questions
-
What types of care services do you offer?
We provide a comprehensive range of services, including daily living assistance, specialized medical support, companionship, and respite care. Our goal is to tailor our services to meet the unique needs of each individual.
-
How do you ensure the quality of your caregivers?
Our caregivers undergo rigorous training and background checks to ensure they meet our high standards. We also provide ongoing education and support to keep our team up-to-date with the best practices in care.
-
Can I customize the care plan for my loved one?
Absolutely. We work closely with clients and their families to create personalized care plans that address specific needs and preferences, ensuring the highest level of satisfaction and comfort.
-
What areas do you serve?
We are proud to serve a wide range of communities within our region. Please contact us to find out if we provide services in your specific area.